Privacy Policy

This privacy policy relates to the personal data that Dimora delle Storie, as the data controller, collects and uses during your interactions with Dimora delle Storie. For example, when you visit our website, book a room, subscribe to our newsletters, contact Dimora delle Storie, and so on. This privacy policy may be updated, so always check for any changes. By submitting your personal data and using this website, you accept our privacy policy and our use of cookies, as outlined in the cookie policy.

Contact

For questions regarding this privacy policy and the processing of personal data, you can contact:

Luca Cossu
Dimora delle Storie
Piazza Eleonora d’Arborea 6, Tempio Pausania, SS
Italy
Email: info@dimoradellestorie.com

Personal Data

Below is a list of personal data we may process:

• Your name
• Your email address
• Your postal address
• Your phone number
• Your gender
• Your date of birth
• Information on purchased services and products
• Data from market research on customers
• Your usage and activities on Dimora delle Storie’s websites and social media
• IP address
• Browser data, such as location, browser type, operating system, and visited pages
• Unique device identifier

Purpose

We ask you to share your personal data with us for the following purposes, but not limited to:

• Informing you about Dimora delle Storie’s services and products
• Sending newsletters
• Responding to inquiries or resolving issues regarding services or products, as well as informing about their status
• Maintaining relationships with customers and/or suppliers
• Facilitating access to information
• Evaluating our services through customer satisfaction surveys
• Improving information delivery and communication
• Enhancing our website
• Creating personalized messages and receiving special offers and advertisements tailored to your personal interests, based on the information you have shared with us and the data we have collected through cookies or similar techniques on the use of Dimora delle Storie’s websites and social media
• Complying with Dimora delle Storie’s legal and regulatory obligations

Our Website & Third-Party Websites

Our websites use cookies. Click here for more information on how we use cookies. This privacy policy does not apply to third-party websites linked to our sites. Please read the privacy policy of the relevant website before use to understand how they manage your data.

Sharing Personal Data

We share your information with third parties only if necessary for the execution of a service or the delivery of purchased products. If third parties process your data on behalf of Dimora delle Storie, we enter into a data processing agreement with them to ensure the same level of security and confidentiality. Additionally, we will not provide your data to other parties unless legally required or permitted.

Protection

We are committed to protecting your data. Therefore, we have implemented appropriate technical and organizational security measures to prevent misuse, data loss, or unauthorized access.

Retention Period

We retain your data for as long as necessary for the purposes described above unless a longer retention period is legally required or permitted.

Access to Your Data

You can contact us anytime using the above methods to obtain information on which personal data we process about you and to receive a copy. You can also correct or delete your personal data (provided there are no legal obligations for data retention).

Access, Correction & Removal

You have the right to view, correct, or delete your personal data. You can send a specific request to Dimora delle Storie using the contact details above, including your name and address. Dimora delle Storie may ask you to identify yourself to prevent potential misuse. Dimora delle Storie will generally respond to an access or correction request within four weeks. If a deletion request is made, Dimora delle Storie will delete the requested personal data as soon as possible, unless and to the extent that the law requires the data to be stored or there are other urgent reasons preventing deletion.

Complaint Rights

We are happy to assist you with all your requests, but if you are still unable to find a resolution with us, you have the right to file a complaint with the Dutch Data Protection Authority.